Last updated: 02/18/2025
Welcome to Shuffle Note, Inc. (“Company,” “we,” “our,” “us”)!
These Terms of Service (“Terms,” “Terms of Service”) govern your use of our web pages located at mookee.io, mookee.fans and mookee.link and our messaging service operated by Shuffle Note, Inc.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our web pages.
Please read it here: https://mookee.io/privacy.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood these Agreements and agree to be bound by them.
If you do not agree with (or cannot comply with) these Agreements, then you may not use the Service. Please let us know by emailing at contact@mookee.io so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.
Thank you for being responsible.
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any or all of these communications from us by emailing at contact@mookee.io.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that:
(i) You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and
(ii) The information you supply to us is true, correct, and complete.
We may employ the use of third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties, subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules will apply.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Shuffle Note, Inc. cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Shuffle Note, Inc. customer support.
A valid payment method, including a credit card, is required to process the payment for your Subscription. You shall provide Shuffle Note, Inc. with accurate and complete billing information, including your full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize Shuffle Note, Inc. to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Shuffle Note, Inc. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline, with the full payment corresponding to the billing period as indicated on the invoice.
Shuffle Note, Inc. may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Shuffle Note, Inc. until the Free Trial has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Shuffle Note, Inc. reserves the right to:
(i) Modify the Terms of Service of the Free Trial offer, or
(ii) Cancel such Free Trial offer.
Shuffle Note, Inc., in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Shuffle Note, Inc. will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
You can request a refund within thirty (30) days of the first month of your Subscription. We do not guarantee refunds but will review your request.
Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, you represent and warrant that:
(i) The Content is yours (you own it) and/or you have the right to use it and grant us the rights and license provided in these Terms.
(ii) The posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity. We reserve the right to terminate the account of anyone found infringing on a copyright.
You retain any and all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
Shuffle Note, Inc. has the right, but not the obligation, to monitor and edit all Content provided by users.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm or offend Mookee or users of the Service or expose them to liability.
Additionally, you agree not to:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.
We also encourage you to review Google's policy for safeguarding your data.
Microsoft Clarity
Microsoft Clarity is a web analytics service offered by Microsoft that provides insights into website user behavior, including session recordings and heatmaps. It tracks and reports website traffic to help us understand how users interact with our Service.
For more information on the privacy practices of Microsoft Clarity, please visit the Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement.
Amplitude
Amplitude is an analytics service provided by Amplitude Inc. that tracks and monitors user behavior to help us analyze how our Service is being used. Amplitude collects data to provide insights into user engagement, retention, and other metrics.
For more information on the privacy practices of Amplitude, please visit their Privacy Policy: https://amplitude.com/privacy.
Twilio
Twilio is a cloud communications platform provided by Twilio Inc. It enables messaging, voice, and other communication services, which may include analytics on engagement and delivery of messages. Twilio helps us analyze and monitor communications sent via our Service.
For more information on the privacy practices of Twilio, please visit the Twilio Privacy Policy.
The Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any part of Mookee, you warrant and represent that you are at least eighteen (18) years of age and have the full authority, right, and capacity to enter into this agreement and abide by all terms and conditions of these Terms. If you are not at least eighteen (18) years old, you are prohibited from accessing or using the Service.
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use a username that:
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Shuffle Note, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Shuffle Note, Inc.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner or authorized on behalf of one, and you believe that a copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to contact@mookee.io, with the subject line: “Copyright Infringement,” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims.”
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims regarding any Content found on and/or through the Service on your copyright.
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C. §512(c)(3) for further detail):
You can contact our Copyright Agent via email at contact@mookee.io.
You may provide us either directly at contact@mookee.io or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that:
In the event the transfer of ownership of the Feedback is not possible due to applicable mandatory laws, you grant Shuffle Note, Inc. and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute, and commercialize) Feedback in any manner and for any purpose.
The third-party sites and tools mentioned above include the following:
Bugsnag
Bugsnag is a platform for monitoring and logging the stability of applications provided by Bugsnag Inc. Please read their Privacy Policy here: https://docs.bugsnag.com/legal/privacy-policy/.
Our Service may contain links to third-party websites or services that are not owned or controlled by Shuffle Note, Inc.
Shuffle Note, Inc. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities, individuals, or their websites.
YOU ACKNOWLEDGE AND AGREE THAT Shuffle Note, Inc. SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH THE USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS, OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEBSITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU VISIT.
THESE SERVICES ARE PROVIDED BY Shuffle Note, Inc. ON AN “AS IS” AND “AS AVAILABLE” BASIS. Shuffle Note, Inc. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER Shuffle Note, Inc. NOR ANY PERSON ASSOCIATED WITH Shuffle Note, Inc. MAKES ANY WARRANTY OR REPRESENTATION REGARDING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER Shuffle Note, Inc. NOR ANYONE ASSOCIATED WITH Shuffle Note, Inc. REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ITEMS WILL MEET YOUR NEEDS OR EXPECTATIONS.
Shuffle Note, Inc. HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS PROHIBITED BY LAW, YOU AGREE TO HOLD Shuffle Note, Inc. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, INCLUDING ATTORNEYS' FEES AND RELATED COSTS, ARISING OUT OF THIS AGREEMENT.
We may terminate or suspend your account immediately, without notice, for any reason, including but not limited to a breach of these Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
These Terms are governed by the laws of the province of Quebec, Canada.
We reserve the right to withdraw or amend our Service in our sole discretion without notice.
We may amend these Terms at any time by posting updated Terms on our website.
If any provision of these Terms is held to be invalid, the remaining provisions will remain in effect.
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.
Contact Us
For feedback or technical support, contact us at:
Email: contact@mookee.io
